Frequently Asked Questions

1. What is Gosawa?

Each day, Gosawa features an unbeatable offer on the best to eat, see, do, and buy in your city. We believe in the power of Sawa to make all this happen. Our powerful group buying platform allows us to negotiate great deal you won't find anywhere else. We call it "the power of Sawa!"

2. What sort of deals do you offer?

We offer a range of great local offers in your city. Experiences range from restaurants and spa's to events, fitness centres, adventure activities and much more. We will feature anything you can eat, see do or buy in your city! Let us know what type of deals you want featured!

3. How do I get today's deal?

Just click the "Buy Now" button before the offer ends. You will go through a checkout just as you do in the supermarket. You will need to fill out some basic details and choose your payment method. You will receive your coupon once payment for your order is received.

4. Do I have to sign up a group of people to get the deal?

No! - our thousands of members make up a big enough group. You'll probably want to invite people anyway — experiences are always fun with friends, partners and family!

5. What do I do when I receive my Coupon?

You will receive your coupon in your My Account page. You can choose to display the coupon from your smartphone or print it out. The coupon includes all the details you need to redeem it. Don't worry if you lose it, you can log into your account and pull up your coupon at any time. Make sure you check the validity and fine print on the coupons and abide by the terms.

6. Can I buy a deal as a gift for someone else?

Yes. We have special button for that. Simply select the buy as a gift link on the checkout page. Check out our gift cards, a great way to let your receipient choose their own experience!

7. Does it matter who's name is on the coupon?

No, the coupon will be redeemed for the bearer.

8. Do I have to use the full value of the coupon in one visit?

Normally yes. Unless otherwise stated, you do not receive Gosawa credit or cash back for whatever you don't use.

9. Can I combine my coupon with other offers or specials?

No. Well not unless the coupon specifically states otherwise.

10. Is Gosawa safe?

Yes, Extremely safe. Your credit card number is transmitted by SSL directly to a secure electronic vault operated by Banque Audi. At no time is your credit card information stored on our servers.

11. Can I return a coupon?

We offer a money back guarantee in cases merchants do comply with the agreed terms. Please read our refund policy to learn more.

12. What if the business featured on my coupon closes down?

If anything happens that makes it impossible for you to redeem your coupon, we'll make sure you get your money back as Gosawa credit. No cash refunds can be provided.

13. How can I get my Business featured on Gosawa?

Visit merchant.gosawa.com for more information

15. So what does Gosawa mean?

GOSAWA is the name of a Japanese God that offers his believers a wonderful life full of amazing experiences and great offers.

16. When will Gosawa be in my city?

Hopefully soon!! If you'd like to help us launch Gosawa in your city, feel free to get in contact with us.